Ameriprise Expands Solution to Manage Additional Categories of Services Spend

The Challenge:

As a Fortune 500 leading financial planning, Ameriprise Financial has a significant amount of spend tied to contingent and project workers across the globe. With no formal program in place for managing their contingent workforce or supplier base, Ameriprise had little leverage to negotiate the most competitive rates or measure performance.

The Solution:

IQNavigator brought best-in-class vendor management software with combined with industry leading managed service expertise to offer a full service solution. Utilizing best practices honed over hundreds of implementations, the full IQN solution was up and running within 8 weeks. Not only was Ameriprise ready to move forward with a global supplier management program supported by rich reporting ability, they are now expanding the program to tap IQN’s project based functionality and ability to manage multiple service categories.

The Results:

• Significant cost savings through the successful creation of vendor-neutral supplier marketplace resulting in competitive bidding
• 100% supplier participation by go-live
• Contingent labor program has been expanded to manage additional services spend categories