IQNavigator

case studies

Jeppesen Improves Visibility

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Services Spend Overhaul in Less Than Two Months

The Challenge:
Jeppesen was faced with a lack of data that left them with zero visibility into their services spend program, combined with an inconsistent, manual, and lengthy process to hire contract labor. Together these added up to a lost opportunity for significant cost savings, and every day meant more money down the drain.

The Solution:
In their own words… “We found IQNavigator had the best-in-class software and managed services compared to all other vendors. They demonstrated the ability to quickly implement the MSP program and they had a global structure which was flexible in supporting Jeppesen’s growth objectives. We were also impressed with their team and their commitment.”

The Results:

  • Utilizing IQN’s market rate data, Jeppesen was able to implement competitive bids resulting in over 10% in hard dollar savings annually
  • Time to fill open reqs was reduced from 3+ weeks to 4 days (on average)
  • Visibility into spend and headcount through IQN’s custom reporting tool has armed executives with meaningful data to assist in planning efforts
  • Enhanced supplier performance score cards through reporting metrics