The Challenge:

It all began with a project to understand and address how they were spending millions of dollars on contract IT labor. Not only did they need to come to grips with that they were spending on IT labor, they also needed to look at the role these workers played in the company and in the company’s relationship with its customers (who were increasingly interfacing with contract labor).  

The Solution:

In their own words… “IQNavigator has brought its best-of- breed technology solution, expertise, and world-class implementation capabilities to successfully execute our services procurement initiative.” Over the years, IQN has become more than a service provider to Northrop Grumman and now functions as a true business partner on all aspects of Northrop Grumman’s services spend management program.

The Results:

• 10% – 15% cost savings
• Executive team relies on insight provided in weekly dashboard reports which offer visibility into the entire spend program
• Program has steadily expanded to include additional categories/locations
• CFO-mandated initiative gained quick compliance