At the Helm

Services Are Not Goods

Why You Need A Different Approach to Your Company’s Purchases of Services

Services now represent the largest component of indirect expenditures, and are growing twice as fast as goods purchases overall. While procured services can reduce costs, actually realizing the cost savings can be challenging given the complexity of service deliverables, contracts and quality. Maverick spending is harder to control since services purchases are more dispersed throughout the enterprise. Overcoming these obstacles can result in tens of millions of dollars of cost savings each year – making services purchases the next big savings opportunity.

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