Gartner Case Study: Jeppesen Gains Agility With Contingent Workforce Management
Gartner Case Study Shows How Jeppesen Utilized IQNavigator’s Contingent Workforce Management Solution to Become More Agile
Case Study: Jeppesen Gains Agility With Contingent Workforce Management
Deborah R Wilson
This Case Study describes in detail why an organization tackled contingent workforce management process improvement and what made the initiative successful.
Key Findings
- Contingent workforce management solutions deliver return on investment through cycle time reduction, consistent competitive bidding of requirements and invoice error-rate reductions.
Recommendations
- Establish executive support prior to undertaking a contingent workforce management technology initiative.
- Recruit key contributors representing HR, finance, IT, procurement and line-employee areas of the business to shepherd and oversee the project.
- Establish metrics, and hold regular team meetings while the solution is being rolled out, to communicate changes, track improvements and refine the approach.
