White Paper: Selecting Services Procurement Technology
Selecting Services Procurement Technology – Options, Approaches, and Philosophy
SPEND MATTERS COMPASS SERIES
2010 Volume 1: The Services Spending Revolution: Gaining Visibility, Control and Savings
Excerpt
Selecting the best technology set for any procurement or operations organization
is never easy. Vendors bombard companies—and those that influence company
buying decisions, such as analysts and consultants—with functional detail after
functional detail, often attempting to differentiate at such a level that even the
experts who review such products often throw their hands up in despair. In the case
of services procurement, this could not be more true, owing to both the diversity of
the provider ecosystem and the range of philosophies and approaches brought to the
table by different providers. Moreover, in the case of contingent labor procurement,
managed services providers (MSPs) that take ownership of any administrative
and strategic components of contractor and statement of work (SOW) lifecycle
management also have a voice in the decision process…
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