Deep Domain Experience, Plus
- Complex services components require leaders who’ve been there
- Enlightened programs drive strategic execution
- Each category requires a unique approach and structure
Each Category Is A New Ballgame
- Sourcing is different
- Supplier management is different
- Performance criteria is different
- Savings strategy is different
- Development of support layer is different
- KPIs (Key Performance Indicators) and SLAs (Service Level Agreements) are different
Universal Advantages
- IQNavigator provides category experts in all areas of support
- Industry-leading solutions
- Revolutionary methodology to approach each project, with variations by industry, service delivery model, geography, and generation
- Repeatable and predictable for ‘no surprises’ implementation
Unified Native Architecture Handles All Categories Equally Well
- Capture unique category subject matter detail
- Manage compliance to detailed and complex billing rules
- Seamless interface is effortless for all parties
- Electronic invoice submission, evaluation and payment
- Validate and automate approvals for invoices received
- Universal reporting from unified system and functionality
