The Challenge: Left high and dry when their previous MSP provider abruptly ceased operations, Perot Systems had cobbled together a tedious and inefficient manual process to eek by while they conducted a search for a new services spend management solution. They knew they needed to find a new solution quickly, but were understanably cautious about who they [...]
Case Studies Archive
Northrop Grumman Centralizes for Savings
Wednesday, November 4th, 2009
The Challenge: It all began with a project to understand and address how they were spending millions of dollars on contract IT labor. Not only did they need to come to grips with that they were spending on IT labor, they also needed to look at the role these workers played in the company and in the company’s [...]
Jeppesen Improves Visibility
Wednesday, November 4th, 2009
Services Spend Overhaul in Less Than Two Months The Challenge: Jeppesen was faced with a lack of data that left them with zero visibility into their services spend program, combined with an inconsistent, manual, and lengthy process to hire contract labor. Together these added up to a lost opportunity for significant cost savings, and every [...]
A Fashionable Path to Compliance
Wednesday, November 4th, 2009
The Challenge: Services spend management at this large retail clothing company had taken on a distinctly ‘Wild West’ flavor. Individual supplier relationships were ruling the day. There was no central review or management resulting in highly disparate rate structures. With no process to speak of, everything was extremely manual and resulted in a decidedly non-compliant [...]
Trimming Bill Rates for Global Savings
Wednesday, November 4th, 2009
The Challenge: As the leading provider of customer experience systems, Amdocs deploys teams to develop custom projects for communications companies all over the globe. With custom implementations happening in over 50 countries, their ability to rapidly build and deploy teams is critical. While they already had a major staffing firm working with them on site [...]
Going Beyond Contingent Spend
Tuesday, November 3rd, 2009
Ameriprise Expands Solution to Manage Additional Categories of Services Spend The Challenge: As a Fortune 500 leading financial planning, Ameriprise Financial has a significant amount of spend tied to contingent and project workers across the globe. With no formal program in place for managing their contingent workforce or supplier base, Ameriprise had little leverage to [...]