Features

Requisition Management

Resource Sourcing and Procurement

  • Requisition Creation: Assist manager in utilizing the IQNSystem for requisition creation or create the requisition on behalf of the manager.
  • Approval Hierarchy Management: Update the IQNSystem as requested by the customer for changes in the approval hierarchy.
  • Supplier Distribution Management: Distribute requisitions to customer’s vendors in its private market place and assist in the documentation collection and setup of diversity and preferred suppliers.

Assignment Management

  • Assignment Management: Monitor the assignment and update appropriate items relating to funding, extensions and ongoing maintenance.
  • Time Entry & Approval Management: Monitor feeds from customer so as to timely process the applicable data within the IQNSystem and seek timely invoicing.
  • Rate Compliance: Monitor the candidates selected rates to determine whether such rates are within rate card parameters.
  • Length of Stay Compliance: Monitor supplier engagements and extensions to determine whether such fall outside of customer “Length of Stay” policy.

Invoicing and Payment Management

  • Consolidated Invoicing: Consolidate invoices and submit to customer on a semi-monthly basis.
  • Supplier Reconciliation of Payment: Respond to supplier inquiries concerning invoices and expense reports and other related questions.
  • Supplier Payment and Reporting: Train and set up new suppliers with respect to payment and reporting procedures.
  • Supplier Payment Distribution: Remit payment amounts to suppliers and act as payment facilitator.

Worker Classification Program

  • 1099/Independent Contractor (IC) strategy definition
  • Compliance testing and worker classification
  • Payroll Management
  • HR and payroll administration
  • Employer of record
  • Work with multiple local, national, and international partners
  • IC Management
  • Agency of record services
  • Contract definition and administration
  • Contract and tax compliance

DIVERSITY AND COMPLIANCE MANAGEMENT

Diversity Strategy Definition and Execution

  • Maximizes opportunities for diverse supplier participation
  • Maintain supplier diversity certification
  • Diversity spend reporting
  • Actual goals
  • Diversity supplier training
  • Understanding diversity suppliers role and opportunity

Compliance and Risk Mitigation

  • Supplier audits
  • Contract & insurance monitoring
  • Tenure policy management
  • Payroll, wage, overtime compliance

SUPPLIER MANAGEMENT

7500+ active suppliers within IQN programs with a 99.5% adoption rate

Supplier Optimization and Tiering

  • Ensure optimum supply base to support line of business demand and to maintain competition
  • Continuous performance measurements
  • Ensure top performing suppliers are classified as Tier 1
  • Define pricing and savings strategies by category
  • Rate card (Bill rate, mark up, pay rate + mark up, etc.)
  • Supplier recognition programs

Sourcing Review and Refinement Strategy

  • Ensure supplier performance metrics align with program strategy and objectives
  • Frequent supplier conferences and one on one reviews

Supplier Communication Plan

  • Supplier scorecard and performance metrics
  • Demand planning, projections, and business needs
  • Supplier feedback reports
  • Supplier performance evaluations
  • Supplier and buyer collaborative forums

Compliance and Risk Mitigation

  • Spend distribution across key suppliers
  • Rate card compliance
  • Supplier audits
  • Contract and insurance monitoring
  • 1099/IC management strategies

CATEGORY MANAGEMENT

Cross-category expertise delivered in a single consolidated solution; promotes continuous program improvement and expansion across operating units and service categories

Service Specific Category Strategies

  • Cost savings, contract uptake, compliance, supplier quality, on-time completion, and customer and stakeholder satisfaction
  • Category-specific definitions and rules of engagement
  • Service-specific MSA and SOW SLAs
  • Supplier sourcing strategies
  • Supplier SLAs and scorecards

Best Practice Process Design

  • Focus on both internal and external processes
  • Enable efficiency, visibility, and ease of use (stakeholders, process owners, and suppliers)

PERFORMANCE MANAGEMENT

Segment key suppliers by service category and preferred tier

Defined Program and Supplier Performance Metrics

  • Savings targets and methodologies
  • Operational performance targets

Customized Performance SLAs and Scorecards

Align performance targets with service level agreements to constantly measure contribution

Customized Measurement and Reporting Processes

  • Proactive, actionable information
  • Customer-defined frequency

Quarterly Business Review

  • Information-driven review to drive continuous improvement
  • Measure performance (actual vs. target)
  • Re-calibrate SLAs and performance targets
  • Create actionable plan

Strategic Suppliers Forum

Provide strategic suppliers feedback mechanism

As every solution involves a unique blend of extended workforce, categories, alliances, resources and more, IQNavigator assures you of an all-encompassing program that interconnects proven elements for seamless integration, evaluation and repeatable success.

VISION
As the extended workforce presents ever-changing challenges and opportunities, only IQNavigator brings you a powerful continuum of solutions, technology, insights, execution and partners to help you succeed.

IQNavigator has helped a broad section of the world’s most successful companies with their extended workforce programs. Whether it be ensuring 1099 compliance, increasing efficiencies in the hiring process or good old-fashioned cost savings, our clients know we can help find a way to reach their goals. Whether you’re a retailer, HR manager, or CFO–looking for a welder or a legal team—IQNavigator provides solutions across a multitude of service categories in multiple countries.

IQNavigator HistorySince 1999, IQNavigator has continuously pushed itself far beyond our celebrated VMS and MSP solutions. We are SaaS Pioneers with many industry firsts, including patented software, intelligence products, and mobile computing. No other company has deciphered as many complex situations in managing extended workforce and services procurement. We are proud of our epic programs for Global 2000 Companies, spanning every major industry, and over 2.5 million active users. Accessed from over 100 countries daily, IQNavigator clients manage billions in spend on contingent labor and outside services. We look forward to working with you.