IQNavigator System Status

This page provides IQN clients, partners and associates with regular system alerts and updates.

*Note* –If you have been redirected to this page, the environment you are trying to access is not available. If the current status of the environment you are trying to access states ‘Available’, we have just recently encountered an unplanned outage. The Support team has been alerted and will change the status and provide an update shortly. Thank you for your patience.

IQNavigator’s Current System Status is:

Environment Status Comment
IQNavigator Production (Augustus) Available Normal
WF Prod Available Normal
Vision Available Normal
IMPL1 Available Normal
Oscar Available Normal
Training1 Available Normal
UAT2 Available Normal
Demo 1 Available Normal
Demo 6 Available Normal

Upcoming Planned Maintenance

Daily Maintenance- Oscar and UAT2
Oscar and UAT2 environments have daily planned maintenance at 3:30 – 5:30 PM Mountain Time.

System Updates

Hotfix successfully deployed on US production and will be deployed tomorrow (03/05) on EMEA production

03/04 10:23 PM MT: Hotfixes were successfully deployed on US production, WF production and IMPL1. It will be deployed to EMEA Production during its maintenance window tomorrow (03/05) at 2200 GMT (03:00 PM MT). We thank you for your patience.

03/04 08:30 PM MT: Hotfixes will be deployed to production tonight at 10 PM MT the OLTP and INVOICING nodes will be restarted. Due to this, user might be logged out but they will be able to login back as soon as the restart is completed.

The same hotfixes will be applied tomorrow (i.e on Mar 5th, 2015) to EMEA production at 2200 GMT (3:00 PM MT)

We thank you for your patience.

IQNavigator Production (Augustus) is available

02/27 03:00 AM MT: The Enterprise Application Team (EAS) has fixed the issue and the Site is currently up and running. Thank you for your patience.

02/27 02:53 AM MT: IQNavigator Production (Augustus) is currently down. The issue has been escalated to the Enterprise Application Team (EAS) team and the team is currently working on to fix the same. Thank you for your patience.

Production Web Services is available

02/27 10:07 AM MT: Our Technology team has resolved the issue with Web Services. Web services are now running as expected.

02/27 12:51 AM MT: Production Web Services is currently down. The issue has been escalated to the Enterprise Application Team (EAS) team and the team is currently working on to fix the same. Thank you for your patience.

Hotfixes will be deployed tonight

02/25 04:10 PM MT: Hotfixes will be deployed to US production tonight at 10 PM – 12 AM MT and today/tomorrow from 2200 – 0000 GMT. This will cause a brief outage on the OLTP nodes, and will log customers out from those nodes when the bounce occurs.
We thank you for your patience.

Hotfixes will be deployed tonight

02/24 10:35 PM MT: Hotfixes have been successfully deployed and the site will function normally. We thank you for your patience.

Subscribe to System Status Alerts

The system alerts notification email will be sent when there is a total outage on our production (Augutus/WF) environment and this outage is not a planned maintenance.

 

Questions/Comments?

Contact IQN Support at help.iqnavigator.com