IQNavigator System Status

This page provides IQN clients, partners and associates with regular system alerts and updates.

*Note* –If you have been redirected to this page, the environment you are trying to access is not available. If the current status of the environment you are trying to access states ‘Available’, we have just recently encountered an unplanned outage. The Support team has been alerted and will change the status and provide an update shortly. Thank you for your patience.

IQNavigator’s Current System Status is:

Environment Status Comment
IQNavigator Production (Augustus) Available Normal
WF Prod Available Normal
Vision Available Normal
IMPL1 Available Normal
IMPL2 Available Normal
Oscar Available Normal
Training1 Available Normal
UAT2 Available Normal
Demo 1 Available Normal
Demo 6 Available Normal

Upcoming Planned Maintenance

 

Daily Maintenance- Oscar and UAT2
Oscar and UAT2 environments have daily planned maintenance at 3:30 – 5:30 PM Mountain Standard Time.

System Updates

Hot fix to be deployed to US production
03/27 7:45 PM MST: We will have a hot fix to apply to US production during the maintenance window this evening at 10 PM MT, which will need us to bounce the OLTP nodes.

Hot fix were successfully deployed
03/25 9:10 PM MST: A Hotfix was successfully deployed on IMPL1, US production, EMEA production and WF production.

03/23 05:24 PM MST: Hotfixes were successfully deployed on EMEA production. We thank you for your patience.

03/23 04:00 PM MST: This Evening at 4:00 PM MT on EMEA Production, we will be installing hot fixes, which will require that the OLTP nodes will be bounced. This will cause customers to be logged off of the system during this period while the hot fix’s are being installed. We thank you for your patience during this time.

Augustus: Users getting error messages

03/23 04:30 PM MST: A hot fix was applied on Friday 20th Mar 10 PM MST which resolved the other GPE issues. Users should now be able to create and view time cards and requisitions.

03/20 03:35 PM MST: A majority of the error has been resolved by our Technology Team earlier today. Other GPE issues that, which were unrelated, will be addressed in a hotfix that will be applied tonight.

03/20 08:54 AM MST: Our engineers are continuing with their investigation. We will provide further updates in due course.

03/20 06:47 AM MST: Following the fix that was applied yesterday, we have received further reports of users getting error messages when using the IQN system. This issue has been escalated to the Technology Team and is being investigated. Please continue to check the status page for updates.

Hot fixes deployed on Production, WF and IMPL1

03/20 11:00 PM MST: The hot fixes have been completed in US Production, WF Production, and IMPL1. Thank you for your patience.

03/20 6:20 PM MST: Tonight at 10 PM MT on US Production, WF Production, and IMPL1 we will be installing hot fixes, which will require that the OLTP nodes will be bounced. Because the US window is during our weekly maintenance window, users will experience a small outage as the nodes are bounced. We thank you for your patience during this time.

Hot fix to be deployed to EMEA (UK Prod)

03/20 6:22 PM MST: Monday at 2200 GMT on EMEA Production, we will be installing hot fixes, which will require that the OLTP nodes will be bounced. This will cause customers to be logged off of the system during this period while the HF’s are being installed. We thank you for your patience during this time.

Subscribe to System Status Alerts

The system alerts notification email will be sent when there is a total outage on our production (Augutus/WF) environment and this outage is not a planned maintenance.

 

Questions/Comments?

Contact IQN Support at help.iqnavigator.com