Amateur and professional critics love to talk about when a TV show “jumps the shark.” The idiom refers to the point when a television series runs out of ideas and resorts to stunts in an attempt to retain viewer interest. It’s derived from a scene later in the Happy Days run, when The Fonz waterskies over a shark.
Contingent workforce management (CWM) programs have to similarly stay fresh to succeed. Not by guessing what might work or taking risks like The Fonz. But rather, by adopting industry best practices and proven technologies that will ensure ongoing program ROI and much-needed controls. Continue reading
I’m a believer that there are times in business (and life) when taking risks is necessary. However, managing your contingent workforce isn’t one of them, and the risks will only grow given that the demand for contingent workers is expected to increase in the coming years.
Typical internal systems and processes related to managing the contingent workforce are disjointed and inefficient, making it impossible for contingent workforce management (CWM) programs to effectively mitigate risk. Program risk comes in many forms and often doesn’t expose itself until it’s far too late. Continue reading
As more companies bring non-employee spend under management and realize the benefits of a vendor management solution in their home country, attention shifts to expanding the program and realizing those benefits throughout the global business. I will be hosting a roundtable on this issue during IQNsider2015, but I want to share some thoughts in advance of the event.
One question we hear constantly is, “Where do we begin?”
Often, the best first step is to identify what aspects of your domestic program are providing the biggest value, and then compile a list of questions to help identify stakeholders, supply-base, systems, and data. Are your main objectives controlling costs, implementing standardized business processes, tracking spend, or ensuring compliance? Setting global program objectives up front lets you focus attention on acquiring better planning information which translates to a smoother path to a successful global launch. Continue reading
The workforce is undergoing a sea of change, with more and more companies increasing their reliance on non-employee labor. As the workforce changes, so too should the tools that we use to manage that workforce.
At our IQNsiders event last year, we unveiled our product roadmap along with a timeline so that customers knew what to expect in terms of new functionality and understood when it would be in their hands. We are pleased to announce that IQNavigator reached key milestones, as promised, in our product roadmap with major platform enhancements that help companies manage their contingent workforce more strategically and efficiently. Continue reading
Where does your contingent workforce management (CWM) program stack up against the IQNavigator community of CWM programs? You will have a great opportunity to compare your program against peers in both your industry and with similar annual spend at this year’s IQNsiders event.
To help you break the ice, I have compiled two to three industry benchmarks on CWM program maturity that will provide for some great discussion during networking and breakout sessions this year in Phoenix. These benchmarks include comparisons of several common CWM program statistics, as a means of exposing differences in program definitions, program objectives, and their related sourcing strategies. Continue reading