“Vendor neutrality implies an appropriate division of labor and separation of interests between staffing fulfillment and program management.”
– The Human Capital Institute
Procurement professionals and industry analysts have consistently expressed concern about programs that are managed by one of the participating vendors. The staffing-owned Managed Service Provider (MSP) is a case in point. Staffing-provided MSP programs end up costing more for customers – an average of 8% more – than a vendor-neutral program, as well as underperforming in quality, customer control, compliance, continual improvement, and transparency.
The fundamental issue with staffing-agency MSPs and payroll-firm MSPs is that they are essentially being asked to self-regulate, to continually manage their inherent conflicts of interest between serving customers best interests, overseeing competitors, and providing staff and payrolling services themselves (which generate 5-10 times the margins of MSP services).
Since 1999, IQNavigator has continuously pushed itself far beyond our celebrated VMS and MSP solutions. We are SaaS Pioneers with many industry firsts, including patented software, intelligence products, and mobile computing. No other company has deciphered as many complex situations in managing extended workforce and services procurement. We are proud of our epic programs for Global 2000 Companies, spanning every major industry, and over 2.5 million active users. Accessed from over 100 countries daily, IQNavigator clients manage billions in spend on contingent labor and outside services. We look forward to working with you.